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QuickBooks license error

Many software vendors use random pieces of information about your system’s hardware to create a license file. Intuit does this to create a file called EntitlementDataStore.ecml that is used by QuickBooks to determine if you are the rightful owner of QuickBooks. Make a change to your system, however, and you could find yourself getting a licensing error when you start QuickBooks.

This happened to a system I was working on last week. I cloned the system to a new hard drive and everything worked fine except Quickbooks. Here’s how I fixed it:

[Requirements]

  • QB License Number
  • QB Product Code
  • QB Validation Code

[step 1] In QuickBooks 2010 and newer on Windows 7 or Vista navigate to:

C:ProgramDataIntuitEntitlement Clientv6.0

QuickBooks 2009 and Enterprise 9.0: C:ProgramDataIntuitEntitlement Clientv5
QuickBooks 2008 and Enterprise 8.0: C:ProgramDataIntuitEntitlement Clientv5
QuickBooks 2007 and Enterprise 7.0: C:ProgramDataIntuitEntitlement Clientv3

On Windows XP navigate to:

Quickbooks 2010 & up: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv6.0
Quickbooks 2009: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv5.0
Quickbooks 2008: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv5.0
Quickbooks 2007: C:Documents and SettingsAll UsersApplication DataIntuitEntitlement Clientv3.0

[step 2] Locate the file called EntitlementDataStore.ecml and rename or delete it.

[step 3] Re-launch QuickBooks and notice that the software is now no longer registered. Click Help->About and when you see the QuickBooks Splash screen press CTRL+R+P

[step 4] Your QB license number and product code should already be filled out, simply enter the verification code you obtained when you initially registered the software and Click Register.

That’s it.

February 23, 2012

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