Author: David Vielmetter

  • Migrating your company email to Office365

    Hosted email services are a good deal for small to midsize businesses. There’s no hardware or software to buy, services are guaranteed to be available in the cloud, security is always up-to-date and the latest features are built-in. These days the two biggest competitors in this arena are Google Apps and Microsoft Office 365. When Google…

  • Connecting your iPhone to Office365

    This article explains how to setup an Exchange ActiveSync account for get push email from your Office365 Exchange service on your iPhone, iPad or iPod touch running IOS 7. [Step 1] Tap Mail, Contacts, Calendars > Add Account [Step 2] Tap Exchange [Step 3] Enter your Office365 account email address and password (case sensitive) into…

  • iOS 7 Mail App Thread Count Missing

    I’m typically not an early adopter, especially when it comes to Apple software upgrades. I think I avoided OS X Lion altogether because I was perfectly happy with Snow Leopard and didn’t need any of the features Lion and Mountain Lion promised. That said, I upgraded my iPhone 4s from iOS 6 to 7 the…

  • NTSTATUS Error Code List

    Ever wonder about those error codes displayed in kernel level messages? Device driver developers these codes when they make calls into Windows APIs as well as when driver developers return error codes to Windows. Below is a comprehensive list of NTSTATUS codes defined in ntstatus.h: Status Value Description STATUS_WAIT_0 0x0 STATUS_SUCCESS STATUS_SUCCESS 0x0 STATUS_SUCCESS STATUS_WAIT_1…

  • Dell keyboard height is too low in the back

    I deploy a lot of Dell computers and one gripe I hear over and over is that the new Dell keyboards don’t adjust high enough in the back. The problem is a design flaw where on newer Dell keyboards the extendable legs or feet in the back don’t extend far enough for most users. As…

  • Remove the MoneyPak FBI virus

    A couple of weeks ago, one of my clients had a machine infected by the MoneyPak FBI scam virus/malware. The MoneyPak variant works by suppressing all computer programs basically rendering the system unusable while displaying a fake warning message from the FBI stating that all activities on the PC are being recorded/encrypted. The fake message…

  • Recover data from a damaged drive

    This is my guide for recovering data off of a damaged hard drive. It comes with absolutely no guarantees or warranties, however the procedure has helped me recover data in cases where others believed all data to be completely lost. I’m not going to go into the reasons why hard drives fail, but I’ll cover…

  • Dual monitor configuration reset after reboot

    I’ve been having this problem with my system ever since I added a second monitor. I set up my display settings such that my monitor 2 is my default display and the display is extended to monitor 1 and arrange them how I like them to be. Then I reboot the system at some point…

  • AppAssure 5 does not adhere to the default retention policy

    I’ve had an issue recently where a new installation of Dell AppAssure 5 did not keep the correct number of snapshots based on a chosen retention policy. The issue after working with a awfully slow tech support over the course of three weeks was to update to a specific newer release of Dell AppAssure Version…

  • Postini message center freezes IE8/IE9

    Got a lot of reports about the Google Message Center freezing in IE8/IE9 this week and determined that this is a problem with an older version of the Java JRE. To resolve this issue simply download and install the latest version of the Java JRE. You may also want to take this opportunity to remove…