Tag: shoretel communicator

  • Shoretel is keeping Outlook from launching

    If you’re running the Shoretel Communicator and Outlook 2010/2013, you may have seen a situation where Outlook doesn’t launch and hangs at the splash screen stating “loading profile…”. This is actually caused by a small program named agent.exe that is part of Shoretel Communicator. This agent.exe program is designed to download contacts from your email…