Resume

Experienced and driven Information Technology professional with more than two decades of industry expertise. Proficient in addressing intricate workflow challenges, orchestrating infrastructure deployments, and overseeing projects throughout their entire lifecycle. Recognized for meticulous attention to detail and a results-oriented approach, with proven leadership qualities including exceptional interpersonal skills, efficient time management, and clear communication abilities. Demonstrated specialization in optimizing workflows and systems for small businesses, with a notable tenure of ten years within the dynamic landscape of emerging biotech firms.

Professional Experience

DVC LLC

6/2019 – 1/2021

Consultant

IT consultant with broad skill set. Specialized in aligning diverse business processes with proven software and hardware solutions.

  • Provide IT support and consulting services to a number of small and medium sized businesses.

Syntiro Networks

6/2011 – 9/2019

Network Engineer

IT engineer at managed services provider serving small and medium sized businesses.

  • Managed day to day IT operations for a number of small and medium sized businesses.
  • Specialized in Office 365 setup/migrations and moving services, applications, and data to the Azure cloud.
  • Designed and deployed fully audited, high availability data storage solutions for fast growing customers.

OmniUpdate, Inc.

4/2010 – 6/2011

Customer Support Manager

XML/XSL migration specialist responsible for implementing web technologies that power websites for higher education institutions.

  • Specialized in XSL and XML programming to separate web content from design, enabling customers to modify sites without any programming knowledge.
  • Managed seamless data migrations to the proprietary OmniUpdate Content Management System (CMS) for several high profile universities and colleges.
  • Managed a team of engineers and developers that provided CMS support to a number of high profile customers.

Technology Services, Inc.

4/2007 – 4/2010

Systems Administrator

Systems Engineer for municipalities and government services.

  • Worked on several large projects including the remodel and network design of the Alhambra Civic Library.
  • Implemented custom SharePoint web applications for fire, police, and city hall departments at the city of Alhambra.
  • Designed, implemented, tested and maintained a Backup Disaster Recovery (BDR) plan including archival to tape and offsite rotation for Alhambra utilities department.
  • Provided IT support to staff at several water and power utilities in the San Gabriel Valley.

Xencor, Inc.

8/2001 – 3/2007

Network Architect

Systems Administrator hired to implement Active Directory services and facilitate LDAP authentication for SGI IRIX infrastructure.

  • Established, configured and maintained Storage Area Network (SAN) compliant with FDA (CFR21 part 11) data auditing regulations.
  • Created Backup Disaster Recovery plans and policies covering data retention compliant with the Federal Sarbanes-Oxley Act (SOX) for Corporate Accountability.
  • Implemented and maintained Microsoft Exchange and Blackberry Enterprise Server infrastructure to facilitate secure mobile communication using BlackBerry hand held devices.
  • Administered IBM AIX pSeries cluster for computational biology.
  • Administered Oracle 8 on Solaris 10.
  • Managed a team that provided general IT support to as many as 120 employees.
  • Maintained laboratory equipment and workstations. Worked with vendors to troubleshoot and configure laboratory equipment.

Motorola, Inc.

5/2000 – 8/2001

Systems Integration Manager

Managed small team of engineers and specialists involved with integrating life sciences acquisitions into the Motorola services domain.

  • Maintained site-to-site VPN across ATM links facilitating secure communications between Motorola sites after Clinical Micro Sensors was acquired by Motorola.
  • Migrated email and collaboration software from Lotus Notes to Microsoft Exchange.
  • Provided IT support to the staff of various Motorola acquisitions.

Clinical Micro Sensors, Inc.

7/1997 – 5/2000

Systems Analyst II

First IT professional at Clinical Micro Sensors. Solely responsible for building the infrastructure required for an emerging biotech company.

  • Implemented voice and data infrastructure that inter-connected all communications between three geographically dispersed laboratory sites.
  • Managed and administered the information services infrastructure of three 100,000+ sq. ft. medical and research laboratory sites.
  • Developed chemical inventory and MSDS database and LIMS management system using FileMaker Pro.
  • Implemented Active Directory domain and migrated instrument systems to Windows NT/2000.
  • Implemented Lotus Notes R3 collaboration software to meet growing email & collaboration needs.
  • Deployed multi-site digital PBX telephony system and infrastructure for unified inter-site call and extension management.
  • Provided general IT support to company employees.

Technical Skills

Languages

Operating Systems

Database Servers

Business Infrastructure & Productivity

Clinical, Research & Robotic Systems

Education

Affiliations

Forums, groups, and networks

  • Supporting web technologies for more than five hundred fifty higher education websites.

Ensuring quality of service for high availability customer content management appliances.