A while back when I bought a small business server for a client and the Dell PowerVault RD1000 seemed like a relatively inexpensive backup option compatible with Backup Exec 12 so I added it to the order. After a few months of use I’m convinced that this thing is a just a glorified SATA to USB converter that requires overpriced notebook hard drives in a proprietary plastic enclosure. Worst of all, only about half of the advertised cartridge sizes are actually available for purchase from the Dell store.
Initially I bought a 300/600GB (native/compressed) PowerVault RD1000 media cartridge from the Dell small business store for $400+ bucks.
Manufacturer Part Number: Dell WU040
Dell SKU Number: 341-5869
Lately, however, this part seems to have vanished from the Dell small business website. The same product is still available at Dell UK and Europe, just no longer in the USA.
I’ve contacted tech support and sales at Dell and both acknowledge that the website claims availability of cartridges up to 500GB should be available for the RD1000, but upon checking stock could only offer 160GB cartridges as the highest capacity option for the RD1000. So I’m stuck with a proprietary dell product and no parts for it…I should have learned my lesson after I bought a Dell Laser printer a year ago. Same story there – supplies unavailable and/or discontinued.
The funny thing is that when I tried to “be the first to write a review” for the RD1000 on Dell’s website it was as if the site knew that I’m going to tear the product a new one and denied my review. Real professional guys…I’m posting my grievance here. My advice: Stay away from the RD1000 and buy yourself an external hard drive do handle your backups.
After a year of use here my main complaints of the RD1000 in Backup Exec 12:
- RD1000 offers NO HARDWARE COMPRESSION. To get any compression you must use Backup Exec software compression which virtually makes no reduction in backup job size. In my environment the 12GB exchange database ate up 12GB of my cartridge space after backup with compression turned on.
- Cartridge capacity. Availability of large (over 200GB) cartridges is limited and cartridges are overpriced. I finally got my extra 300GB cartridge from Europe but had to pay almost 400euros for it.
- Cartridges are fragile.
Please see the screen shot below of my Backup Exec configuration using the RD1000. It does work fine even when the cartridge is changed as long as it is blank, writable (the red switch is set to unlock), and the same capacity as the previous one. I’ve got a job history log of 9 months without errors and I swap the cartridges every 2 weeks. One goes off site and stays on site.
Hope that helps…