Tag: windows 10

  • Dell, Microsoft, and Realtek audio

    It’s been a whilwind of the poopy kind in terms of audio communication for computers running Windows 10/11 if your system has any kind of realtek drivers. There were a number of security issues affecting realtek drivers and software so vendors and Microsoft tried to fix them. This led to a too many cooks in…

  • Redirected printers missing from control panel but show up in applications

    This has been bugging me for a long time. The story goes like this: Customer reports that for some users printers don’t appear to be redirecting but the issue is intermittent. After a lot of trials and tribulations I finally find a Windows 10 Pro systems which reproducibly fails to to redirect printers to both…

  • QuickBooks Desktop with active subscription says it needs subscription

    So starting in June 2018 when I tried to install QuickBooks Enterprise 2017 on Windows 10, I observed a new error indicating that I needed a subscription. This error is in in error and here’s how to fix it: [the problem] Even with an active QuickBooks subscription, if a QuickBooks Desktop 2017 installer (QuickBooksSetup.exe file)…

  • Installing Ubuntu (dual boot) on a Dell Precision which already runs Windows 10

    Ubuntu is arguably one of the easiest Linux flavors to use and install. Getting it to install as an alternate (dual boot) operating system on a Dell Precision workstation certified for Linux that shipped with Windows 10 can be tricky though. [the goal] Install Ubuntu 18.04 alongside pre-installed Windows 10 Pro (dual boot) on a…

  • Windows 10 TPM issues after 1803 update

    After upgrading HP Surface devices (HP Pro 612 X2 G2) to the Windows 10 April update version 1803, Windows Defender complains about an issue with the device security referencing the following Microsoft article KB4096377: [the problem] After following the instructions presented in KB4096377 the system no longer allows logging in with a Biometrics, Windows Hello, or…

  • Microsoft Office cannot verify the license for this product

    Apparently this is a known issue with Microsoft Office 2013 and 2016. Unfortunately the support article describing the resolution to the issue isn’t very clear. I spent some time analyzing this issue and here’s what I’ve found. [UPDATE] This issue and resolution applies specifically to Microsoft Office 2013 and 2016 on Windows 7 and Windows…

  • Netsh int ip reset says access denied

    Resetting the TCP/IP stack can be a useful way to clear any issues that might be preventing your computer from accessing the Internet or network. In Windows, there are lots of things that could screw up a systems TCP/IP stack and lead to connectivity issues. This is because Microsoft Windows stores most network information including the…

  • Switch from compatibility mode or RAID to AHCI in Windows 10

    AHCI stands for Advance Host Controller Interface. It is a newer technology with more features compared to the older “more compatible” Serial ATA standard. Features such as native command queuing (which can offer greater performance by optimizing how controller requests data from the drive) and hot swappable  SATA devices. Most newer systems allow you to…

  • Windows 10 start menu search can’t find applications

    So I got Windows 10 and right out of the box of a fresh Windows 10 install, Cortana would not display any applications in a start menu search. I am able to locate the applications by clicking Start > All apps, but clicking on the start menu and typing say, Calculator, Excel or Outlook yields…

  • Access the DCIM folder on your iPhone

    I am updating this article for the first time since 2011 because I get a lot of requests for help on this particular topic. The original article (now crossed out below) is 6 years old and likely doesn’t apply to newer model iPhones. Now then, with that bit out of the way, here’s some updated…