David Vielmetter

Adventures in stupid technology

  • QuickBooks Enterprise 2016 database manager will not start

    Turns out the QuickBooks Enterprise 2016 uses the same port range (55368-55372) for the database manager as Microsoft already uses for DNS. So if the server you’re planning on installing QuickBooks database manager 2016 on is also a DC or running DNS for any other reason, you should reconsider. If you must run your QuickBooks…

  • Mail (32-bit) control panel icon blank

    This issue specifically affects Windows 7 Pro SP1 installations with Microsoft Office 2010 Standard SP2. The issue manifests itself after Office 2010 Standard is installed and all windows and office patches from Windows update have been applied. When the control panel of the system is opened, the mail.cpl icon for managing Microsoft Outlook email profiles…

  • Internet Explorer 11 crashes when encountering java script

    Here’s a fun one. IE 11 on Windows 7 x64 crashes when accessing various pages running javascript code. When the event log is checked, the reason for the crashes provided reveals that jscript9.dll is responsible for the crashes with an exception code 0xc0000005. [the problem] Internet Explorer 11 crashes frequently (specifically when encountering certain javascript…

  • Outlook 2013/2016 stuck on processing splash screen

    Here’s one of the most common complaints of end users running Outlook 2013 or 2016 on Windows 7, 8.1 or 10. Outlook won’t launch and just stays stuck on the blue splash screen with the words starting… or processing… [the problem] Outlook 2013 or Outlook 2016 will not launch and appears to be stuck at the…

  • Removing automapped accounts from Outlook

    Full mailbox access permission and account automapping are a great exchange features. Automapping was introduced in Exchange 2010 and basically uses autodiscover to automatically map all mailboxes in Outlook to which a user has full access permission. Automapping was a boon for Exchange admins who no longer had to walk users through the process of…

  • Switch from compatibility mode or RAID to AHCI in Windows 10

    AHCI stands for Advance Host Controller Interface. It is a newer technology with more features compared to the older “more compatible” Serial ATA standard. Features such as native command queuing (which can offer greater performance by optimizing how controller requests data from the drive) and hot swappable  SATA devices. Most newer systems allow you to…

  • Windows 10 start menu search can’t find applications

    So I got Windows 10 and right out of the box of a fresh Windows 10 install, Cortana would not display any applications in a start menu search. I am able to locate the applications by clicking Start > All apps, but clicking on the start menu and typing say, Calculator, Excel or Outlook yields…

  • Skype for business no audio device?

    You want to use Skype for Business/Lync to just listen to a training session or presentation, but you get an error stating Skype for Business/Lync is unable to connect because no audio device could be found even though your computer may well have working audio and speakers. [the problem] Skype for Business shows the following…

  • The procedure entry point could not be located…

    Recently dealt with an issue where a user received errors when launching a large number of both third party and native Windows 7 applications including notepad.exe. Turns out this started after the user installed an application from the internet that required the Visual C++ Redistributable for Visual Studio 2015 without having the Visual C++ Redistributable…