Adventures in stupid technology
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Windows 10 TPM issues after 1803 update
After upgrading HP Surface devices (HP Pro 612 X2 G2) to the Windows 10 April update version 1803, Windows Defender complains about an issue with the device security referencing the following Microsoft article KB4096377: [the problem] After following the instructions presented in KB4096377 the system no longer allows logging in with a Biometrics, Windows Hello, or…
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Google File Stream can’t mount to default mount point
[problem] After the April Windows 10 feature upgrade version 1803, Google File Stream displays the following error on startup. Drive File Stream: “Can’t mount to default mount point. Drive File Stream is mounted to “I:\”. Would you like to continue?” NOTE: Uninstalling, rebooting and re-installing Google File Stream (part of G-Suite) does not resolve the…
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Define a hotkey for windows playback device settings
Switching your HDMI inputs can cause Windows to reset your computers Sound playback device configuration back to Stereo. At my house, I’m using a Sony amplifier to control several HDMI devices connected to a single Sharp TV. [the problem] When I switch audio sources on the amplifier from Windows (used for DVR) to my PS4,…
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We’ve run into a problem with your Office 365 subscription
[issue] When opening any Microsoft Office 2016 application the user is greeted with the following error: “Account Notice. We’ve run into a problem with your Office 365 subscription, and we need your help to fix it.” Uninstalling and re-installing Office 365 click-to-install does not resolve the issue. Uninstalling, then running the Office removal tool to…
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Microsoft Office cannot verify the license for this product
Apparently this is a known issue with Microsoft Office 2013 and 2016. Unfortunately the support article describing the resolution to the issue isn’t very clear. I spent some time analyzing this issue and here’s what I’ve found. [UPDATE] This issue and resolution applies specifically to Microsoft Office 2013 and 2016 on Windows 7 and Windows…
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Wipe securely and track what you’ve wiped
It can be a tedious task to bulk wipe systems to DoD 5220.22-M standards. Especially if you need to keep track of what you’ve wiped and when. There are a handful of tools available for free which allow you to essentially boot and wipe systems and there are many vendors selling appliances to bulk wipe…
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Outlook data recovery from a PST file
[sponsored] If you’re using Microsoft Outlook with a single POP3 account to manage email, all your personal data will likely exist in a PST file. If this file gets corrupted for whatever reason, Outlook may fail to start. [the problem] Outlook will not start and hangs at a splash screen showing starting… or processing… or…
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Google Apps to Office 365 migration the wrong way
So if you’re planning on moving from Google Apps to Office 365, don’t perform a PST migration. The result could be that each migrated email has an incorrectly formatted x400 email address and replying to any migrated messages will yield a 550 5.1.11 RESOLVER.ADR.ExRecipNotFound NDR. [the problem] When using Outlook 2016 and Google Apps Sync…
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Microsoft breaks USB device input with cumulative update KB4074588
–UPDATE 4/10/18– Microsoft has released the 2018-04 Cumulative Update (KB4093110) and again there are reports ranging from disabled USB input devices to broken start menu issues. Microsoft acknowledges some installation related issues with this patch here, but fails to disclose issues reflecting what users are reporting. –UPDATE 3/6/18– Microsoft has acknowledged issues with the 2018-02 Cumulative Update…