Category: Tips
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UPS WorldShip 2017 upgrade to 2018 fails
[problem] UPS WorldShip 2017 running on Windows 7 SP1 fails to upgrade to UPS WorldShip 2018 when the upgrade is performed via the in-application upgrade button due to the following error: [solution] Backup UPS WorldShip database. Uninstall UPS WorldShip 2017 Visit C:\UPS\WSTD\Autodownload\TEMP\ and run setup.exe if it exists there. NOTE: This will be the already…
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Google File Stream can’t mount to default mount point
[problem] After the April Windows 10 feature upgrade version 1803, Google File Stream displays the following error on startup. Drive File Stream: “Can’t mount to default mount point. Drive File Stream is mounted to “I:\”. Would you like to continue?” NOTE: Uninstalling, rebooting and re-installing Google File Stream (part of G-Suite) does not resolve the…
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Define a hotkey for windows playback device settings
Switching your HDMI inputs can cause Windows to reset your computers Sound playback device configuration back to Stereo. At my house, I’m using a Sony amplifier to control several HDMI devices connected to a single Sharp TV. [the problem] When I switch audio sources on the amplifier from Windows (used for DVR) to my PS4,…
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Google Apps to Office 365 migration the wrong way
So if you’re planning on moving from Google Apps to Office 365, don’t perform a PST migration. The result could be that each migrated email has an incorrectly formatted x400 email address and replying to any migrated messages will yield a 550 5.1.11 RESOLVER.ADR.ExRecipNotFound NDR. [the problem] When using Outlook 2016 and Google Apps Sync…
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Microsoft breaks USB device input with cumulative update KB4074588
–UPDATE 4/10/18– Microsoft has released the 2018-04 Cumulative Update (KB4093110) and again there are reports ranging from disabled USB input devices to broken start menu issues. Microsoft acknowledges some installation related issues with this patch here, but fails to disclose issues reflecting what users are reporting. –UPDATE 3/6/18– Microsoft has acknowledged issues with the 2018-02 Cumulative Update…
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Troubleshooting ping general failure aaand it’s Symantec
Having worked in IT for some years, I’ve developed a special kind of hate for Symantec. I remember Symantec Mail Security for Exchange recursively quarantining all email messages with .ppt (powerpoint) attachments across your datastores, failed tape backups with every Symantec Backup Exec update or Symantec Endpoint Protection Management (SEPM) log files overfilling the OS…
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Skype for Business 2016 breaks Office 2013
In this particular case Skype for Business (SfB) 2016 Basic was installed on a system running Windows 7 Pro and MS Office 2013 with all patches up-to-date. Oddly enough, while Skype for Business 2016 was installed the system appeared to be running problem free; the SfB integration in MS Outlook 2013 indicating availability status colors…
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Skype for Business 2016 on Remote Desktop Server 2016
I had an interesting request lately. Install Skype for Business (SfB) 2016 Basic on an existing Remote Desktop Services Server (formerly Terminal Services) which already had a volume licensed install of Microsoft Office 2013 Standard. A little background on this particular customer is that they licensed Office 2013 Standard for their users and the RDS server…
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PPTP VPN: testing whether GRE 47 traffic is allowed
Some networks block the basic requirements for PPTP VPN connections. Hotels sometimes do this prevent guests from skirting their internet content policies. To establish a PPTP VPN connection, the host network must allow traffic on port 1723 and Generic Route Encapsulation (GRE) 47 traffic. Both requirements must be met by the host network to establish a successful PPTP…